Category Archives: Travel

Faith and begorrah

If you’ve ever had the good fortune to travel to Ireland, you might assume (incorrectly) that people who live amongst such rustic countryside and rich history wouldn’t be very forward-thinking.

Turns out they have quite a few things to teach us back here in the USA.

Ireland-Dingle

Congratulations, Emerald Isle, on your historic approval of same-sex marriage — the first country to do so by a national vote.

#equal

Edible art

I have discovered someone who is as big a fan of candy as I am.

Yes, it’s possible.

popsiclesDick Close, a graphic designer and illustrator from Cincinnati, had a booth at the Francisco’s Farm Arts Festival in Midway, Kentucky. The artist also enjoys watercolor, and his favorite subject matter is candy and popsicles.

I totally get that.

gummy bears

My favorite painting was of these three red gummy bears.

But I think you’ll find his entire portfolio is a sweet treat.

By the way, I did ask the artist if he eats the candy when he is finished painting. He said no.

He has talent and self-control that I will never know.

Underfoot

image

As hotel carpet goes, this is pretty boring.

Its pattern meets the requisite busy rule to hide foot traffic, but it’s very light. Tip a glass of red wine or kool-aid, and you’ve got a stain.

Especially if the guest doesn’t report it right away. (It’s in the guest rooms.)

Give me an intense color and some curly cues any day!

Bless your heart

A friend in the education biz recently developed a course on customer service for his company.

I provided some general communication tips, but realized today that I didn’t mention a personal perspective that I have gained from years on the phone with customer service representatives:

southern accentIf the customer service representative speaks with a Southern accent, I:

a) believe they want to help me;

b) have found that they do help me; and

c) am in a better mood when I hang up because they are friendly — regardless of how I felt when started the call.

Now, I tend to believe that the people on the call on true Southerners. You can’t fake that hospitality…

Or can you?

It’s something the companies who depend on customer service — and, really, what company these days doesn’t — need to consider.  We can teach people how to lose an accent…

Why not teach customer service folks to have one?

NYC secret

I have lived in New York City going on nine years now, but today was my first trip to the Museum of the City of New York.

mcnyIt’s located at Fifth Avenue and 103rd Street, just a quick jog across Central Park from my Upper West Side neighborhood.  Props to Groupon for giving me the push I needed to pay a visit.

Two for one admission — need I say more?

The space is compact, clean and modern, with exhibits of a number and size that make it easy to see and do everything in a morning or afternoon.  There’s also a nice variety — photography, film, costumes, paintings, advertising, multi-media, miniatures — so everyone in your group will find something to hold their interest.

My favorite on this cold damp day?

paul rand

Everything is Design: The Work of Paul Rand, an exhibit showcasing the six-decade career of the iconic graphic designer (and Brooklyn native).

While Rand is a legend in the design community, you may find yourself wondering who he is. A quick look at a few of the logos he designed will make you realize you gaze upon his handiwork nearly everyday.

paul rand logosRad designed children’s books (with his wife Ann) and other book jackets as well, and wrote two visionary books on design.

He also taught at the Pratt Institute and Yale before his death in 1996.

A quick Google image search will not only give you an idea of the breadth of Rand’s art and impact on current design, but is a really fun way to entertain yourself on a rainy day.

Tasty

Happy National Puppy Day!

Hush-Puppies-1024x1024

 

Only my friends from the South are gonna get this.

Yum.

Day Two: Lucerne, Switzerland

Today, I was in a conference room in Lucerne for eight hours.

No sunshine. No city views. No sightseeing.

Hotel des BalancesBut after dinner, I again was charmed by my hotel and the square it overlooks.

In the daylight, the front facade of the Hotel des Balances in Lucerne is awash with color, the figures and ornate border giving the building an almost candy-colored glow.

(They stand behind this sugary start by delivering a customized oval of chocolate on our pillows each night.)

When the sun sets, the hotel and the other painted buildings in the square loose their characteristic colors but not their charm. Most businesses close by seven o’clock, so there is only the sound of foot traffic on the cobblestone, and the street lights make the architecture appear more whimsical.

Lucerne Square

I took this photo from my hotel balcony, which overlooks the front entrance.

chocolate mint LucerneAnd because many of you couldn’t concentrate after you read the word ‘chocolate,’ here is that mint I mentioned.

Pretty snazzy, huh?