If you read The Egg with any regularity, you know I was in Vegas last weekend. I worked. I gambled. I came home.
Or so I thought.
Recent photos on Facebook have revealed that I not only stayed in the same hotel as a good friend and former boss –we worked together almost 20 years ago — but I unknowingly met and spoke to his then future daughter-in-law in the elevator.
What the wha??
We were all staying at the Aria Las Vegas. I was leading a workshop at a conference. When I spoke to Britt — I didn’t know her name at the time — she told me that she was getting married on 9/10/11.
She was all smiles, of course. I complimented her blonde updo and wished her all the best.
It was nice to think of weddings as I went off to work.
Little did I know — until I spied the photos today on Facebook — that I knew Britt’s future husband and in-laws. Had worked with her future father-in-law for three years. Could have scored an invite to the reception, at the very least.
It’s a small world, after all.
Second look
Technology matters.
Just ask the Middle East.
Or, on a much smaller scale, ask my new ophthalmologist.
I arrived at his office 15 minutes before my scheduled appointment this morning (as requested). I soon discovered he shared a reception area with another physician.
My doctor’s receptionist had a small desk in the waiting room. A new laptop occupied one corner. Few visible files. A streamlined check-in process.
An electric typewriter! It took me a moment to place the sound when I entered reception.
If I had scheduled an appointment with that doctor, I might have paused….might have questioned her knowledge and ability based on the old school approach to the business being conducted in the front office.
When was the last time that doctor had advanced training? Read JAMA? Attended a conference?
All because the receptionist was still working in 1982.
Because technology matters.
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