Twitter, that is.
I have lots of friends that just don’t get it and aren’t on it. And I get that. Twitter often causes more harm than good.
But when it comes to customer service, I stand behind the blue bird.
I have had far more success getting results with a single tweet than with hours on hold or emails that go seemingly into the void.
Cable company gripes? Send a tweet. The response is almost instantaneous.
Pizza delivery subpar? Tweet your dissatisfaction. The corporate account will respond, and you might even get a coupon.
And when something good happens, mention that, too.
When I had a high fever from an ear infection on Labor Day, I was relieved to discover the CVS Minute Clinic was open in my neighborhood, so after my visit, I tweeted a thank you.
Minute Clinic responded, asking how I was feeling — nice! — then sent me a direct message, requesting the address of the clinic I visited and my full name and email address.
I received a $20 gift certificate via email a couple of days later, and I would imagine my local Minute Clinic got some props, too.
Tweets matter!
My eye lid is twitching.
A sincere thank you to Michael, the MRI technician at Lenox Hill Radiology, who was so patient with me today.
An arm and a leg
I just spent three days at the Billie Jean King Tennis Center, my 10th consecutive year among the sport’s best and brightest at the US Open.
Although I’m tired from the trip, I returned home with all my limbs intact.
Unfortunately, many of the top players in the men’s draw can’t say the same thing.
In all my years faithfully watching professional tennis, I have never seen so many walkovers and retirements. And the fact that they predominate in the men’s tour makes me question the best-of-five format.
The ladies play best-of-three in all tournaments, whereas the men play best-of-five in all majors and many masters classics. The sport continues to become more physically demanding, and over the course of the year, these long matches can really takes their toll.
I love watching tennis; I hate watching men in tears as they are forced to withdraw due to injury.
The USTA pays men and women equally as they should — why not require them to play the same amount of tennis?
Who knows…it might lengthen some tennis careers and will definitely make the current tournaments more competitive.
Just one fan’s point of view…
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Posted in Commentary, Health, Humor, Life, New York City, Sports, tennis
Tagged best of five, Billie Jean King Tennis Center, equal pay, equal work, Health, Humor, injury, life, major tournaments, New York City, Sports, tennis, US Open