Tag Archives: social media

What is it good for?

Twitter_Bird.svgTwitter, that is.

I have lots of friends that just don’t get it and aren’t on it. And I get that. Twitter often causes more harm than good.

But when it comes to customer service, I stand behind the blue bird.

I have had far more success getting results with a single tweet than with hours on hold or emails that go seemingly into the void.

Cable company gripes? Send a tweet. The response is almost instantaneous.

Pizza delivery subpar? Tweet your dissatisfaction. The corporate account will respond, and you might even get a coupon.

And when something good happens, mention that, too.

When I had a high fever from an ear infection on Labor Day, I was relieved to discover the CVS Minute Clinic was open in my neighborhood, so after my visit, I tweeted a thank you.

Minute Clinic responded, asking how I was feeling — nice! — then sent me a direct message, requesting the address of the clinic I visited and my full name and email address.

I received a $20 gift certificate via email a couple of days later, and I would imagine my local Minute Clinic got some props, too.

Tweets matter!

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By my side

I’ve been in Chicago almost two months now. I know my way around the neighborhood a bit better. My apartment looks like a home.

Feels like one, too.

As I’ve wandered around the city, seeing the sights and figuring out the subway system — I mean ‘L’ — I have documented it on social media.

People can diss Facebook and Instagram all they want, but when you move to a new city on your own, being able to share it with friends online gives you a wonderful sense of community.

With time, I will get that right here in the South Loop, but for now, I am especially grateful to my virtual one. 

Thanks for coming along for the ride!

The struggle is real

pronunciationFor the first time today, I realized that people can place pronunciation guides in their Facebook homepage profile.

For example, I could phonetically spell out “Curtsinger” so people don’t pronounce it “Crutsinjer,” which is very popular among customer service representatives and hotel registration desk employees.

But it’s my opinion that anyone who isn’t sure how to pronounce my last name probably shouldn’t be on my Facebook list.

On Twitter or Instagram? Sure. I follow people who I don’t know and whose name I would probably butcher if I met them on the street. We simply share common interests.

But Facebook?  These are my peeps. No pronunciation guide for you.

The sporting life

Now that Wimbledon has ended, I am suffering from my annual melancholy.

wimbledon tennisWhat did I watch before it was on ESPN for two solid weeks?

What did I talk about?

What did I obsess about on social media?

Sigh.

Luckily, this year The Open begins this Thursday at St. Andrews in Scotland.

St-Andrews-2015-British-Open-Golf-PackagesIt’s on ESPN, too. Coverage starts at 4:00am daily.

All the experts are picking 21-year old American Jordan Speith to win his third major of the year.

Yeah… I can totally obsess about that.

Bad manners

You have to love Brits. So proper,  so polished, so personable.

Wimbledon has always been a prime example…until this year.

image

Novak Djokovic, the defending champion, beat Roger Federer in Sunday’s final.

And Wimbledon had the bad manners to telegraph their choice for the trophy. Both before and after the match, their social media feeds were full of Federer — waxing poetic on the possibility of his eighth title, and openly weeping at his eventual defeat.

In contrast, Serena Williams’ win in the ladies’ championship was celebrated without question or sadness for those she felled along the way.

I expect more from you, Wimbledon.  Remember — even Federer had to defeat favorites in his early years at the tourney.

Today’s top men’s seeds deserve the same respect.

Gone too soon

After The Avengers: Age of Ultron opened — making a bazillion dollars the first weekend — social media exploded with unhappy campers out for director Joss Whedon’s head. He even left Twitter.

I wondered why.

I finally saw the movie today, and I know why I’m annoyed. [SPOILER ALERT]

aaron taylor johnson avengers He killed off Aaron Taylor-Johnson.

I’m not that upset that he killed the Quicksilver character.

I’m not that hardcore.

But once you include Johnson in a movie, and the audience gets used to looking at him and listening to him talk in the beautiful accent he selected for this part, it’s just heartbreaking to have him ripped away so suddenly.

Especially when sequels are pretty much a guarantee in this franchise.

I am not pleased.

Deja super vu

Second only to Pete Carroll’s really bad play call in the final seconds of last night’s Super Bowl is Left Shark.

He even has his own hashtag on Twitter.

Don’t know who #leftshark is? He was one of Katy Perry’s backup dancers. And his moves and killer costume earned him, in a matter of moments, his own Twitter account and social media stardom.

But just like his lesser lauded twin, Right Shark, I found Perry’s entire entourage a bit derivative.

There. I said it.

When I turned over to the half-time show, I thought I was watching a repeat of Pee Wee’s Playhouse.

pee wee

Ya gotta admit — the stage show borrowed his color palette.

And #leftshark? I’m pretty sure his ancestor showed up on Saturday Night Live some 35 years ago.

Landshark2So, don’t feel so bad, Pete.

You weren’t the only one who made a bad call last night.