Tag Archives: Twitter

What is it good for?

Twitter_Bird.svgTwitter, that is.

I have lots of friends that just don’t get it and aren’t on it. And I get that. Twitter often causes more harm than good.

But when it comes to customer service, I stand behind the blue bird.

I have had far more success getting results with a single tweet than with hours on hold or emails that go seemingly into the void.

Cable company gripes? Send a tweet. The response is almost instantaneous.

Pizza delivery subpar? Tweet your dissatisfaction. The corporate account will respond, and you might even get a coupon.

And when something good happens, mention that, too.

When I had a high fever from an ear infection on Labor Day, I was relieved to discover the CVS Minute Clinic was open in my neighborhood, so after my visit, I tweeted a thank you.

Minute Clinic responded, asking how I was feeling — nice! — then sent me a direct message, requesting the address of the clinic I visited and my full name and email address.

I received a $20 gift certificate via email a couple of days later, and I would imagine my local Minute Clinic got some props, too.

Tweets matter!

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Graduation day!

A big thank you to the Barnes & Noble in Nanuet, New York.

They featured my book You’re a Leader, Charlie Brown in their list of graduation gift recommendations,  and even tweeted out a picture. (Tagged me, too.)

I’ve never been to Nanuet, but it has suddenly made the short list of my future vacation spots.

Coincidence? Not even.

140 characters or less

mlk

Couldn’t have said it better, John.

#MLKDay

By my side

I’ve been in Chicago almost two months now. I know my way around the neighborhood a bit better. My apartment looks like a home.

Feels like one, too.

As I’ve wandered around the city, seeing the sights and figuring out the subway system — I mean ‘L’ — I have documented it on social media.

People can diss Facebook and Instagram all they want, but when you move to a new city on your own, being able to share it with friends online gives you a wonderful sense of community.

With time, I will get that right here in the South Loop, but for now, I am especially grateful to my virtual one. 

Thanks for coming along for the ride!

The struggle is real

pronunciationFor the first time today, I realized that people can place pronunciation guides in their Facebook homepage profile.

For example, I could phonetically spell out “Curtsinger” so people don’t pronounce it “Crutsinjer,” which is very popular among customer service representatives and hotel registration desk employees.

But it’s my opinion that anyone who isn’t sure how to pronounce my last name probably shouldn’t be on my Facebook list.

On Twitter or Instagram? Sure. I follow people who I don’t know and whose name I would probably butcher if I met them on the street. We simply share common interests.

But Facebook?  These are my peeps. No pronunciation guide for you.

Preach

Paula

National Gun Violence Awareness Day

#WearOrange

Inconceivable

I am so over this hashtag and how people throw it around:

image

Really?  Are you really feeling blessed to get a fancy toilet? 

Just Iike some folks on Facebook are blessed to find a parking spot or blessed to go out to dinner or blessed to do anything.

In the words of Inigo Montoya,  “I do not think this word means what you think it means.”

Don’t wear it out,  people…especially not on a toilet.